Privacy Policy

This Privacy Policy explains how Ten Anchors ("Ten Anchors", "we", "us", or "our") collects, uses, and protects personal data when you use Beam (the "Service"). Ten Anchors is the data controller responsible for your personal data in connection with the Service.

Personal data we collect

• Account data — name, email address, and login credentials.
• Profile and business data — company name, logo, brand color, and similar details you provide.
• Project content — messages, milestones, documents, change orders, and images you upload.
• Support communications — messages you send us.
• Usage and technical data — log data, device identifiers, and IP address.

How we use your data

• To create and manage your account and provide the Service;
• To enable communication and collaboration between contractors and clients;
• To secure the Service and prevent fraud or abuse;
• To provide customer support;
• To improve and develop the Service;
• To send service-related communications.

Legal basis for processing

We process personal data to perform our contract with you (providing the Service), in pursuit of our legitimate interests (securing and improving the Service), to comply with legal obligations, and, where required, with your consent.

How we share your data

We share personal data with the following categories of recipients:

• Service providers / subprocessors — hosting, database, storage, and analytics providers that help us operate the Service.
• Stripe — our payment provider, which securely processes payments, subscription billing, tax calculation, and invoicing for purchases.
• Professional advisers — such as legal and accounting advisers, where necessary.
• Authorities — where required by law.

Data retention

We retain personal data for as long as your account is active or as needed to provide the Service. When data is no longer needed, we delete or anonymize it, subject to any legal retention obligations.

Your rights

Subject to applicable law, you may have the right to access, correct, delete, restrict, or object to the processing of your personal data, and to data portability. You may also withdraw consent and lodge a complaint with a supervisory authority. To exercise these rights, contact us using the details below.

Security

We use appropriate technical and organizational measures to protect personal data, including encryption in transit, access controls, and private file storage.

Cookies

We use only the cookies required to keep you signed in and operate the Service. We do not embed third-party tracking pixels in your project conversations.

Contact

For privacy questions or to exercise your rights, contact Ten Anchors at privacy@thebeam.company.